Privacy Policy
This Privacy Policy explains how Veldware Trading collects, uses and protects your personal information when you visit veldwaretrading.co.za or place an order with us, in line with South Africa’s Protection of Personal Information Act (POPIA).
Information We Collect
When you browse our site or place an order, we may collect: your name, email address, phone number, delivery and billing address, and order history. We do not store full payment card details — payments are handled by our payment processor.
How We Use Your Information
- To process and deliver your orders
- To communicate with you about your order, including shipping updates
- To respond to enquiries sent through our Contact page
- To improve our site and product range
- To meet legal and accounting obligations
Cookies
Our site uses cookies to keep your cart working correctly and to understand how the site is used. You can disable cookies in your browser settings, though some parts of the site (like checkout) may not work properly without them.
Sharing Your Information
We share your information only where necessary to fulfil your order — for example, with our courier partners for delivery, and our payment processor to handle payment. We do not sell your personal information to third parties.
Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.
Your Rights
Under POPIA, you have the right to request access to, correction of, or deletion of your personal information held by us. To exercise any of these rights, email sales@veldwaretrading.co.za.
Contact
Questions about this Privacy Policy? Email sales@veldwaretrading.co.za or write to us at 68 Mayors Walk Rd, Prestbury, Pietermaritzburg, KwaZulu-Natal, 3201, South Africa.
Last updated: September 2026